FAQ
Straight answers about how Aorka works, what it costs, and how we handle your data.
Any IT professional who logs into the Aorka console — technicians, admins, engineers. Endpoints are unlimited on every plan — you're never penalized for connecting more machines.
We offer a guided pilot program. We'll deploy agents in your environment and walk you through the platform over two weeks. No commitment, no credit card.
Every plan includes the full platform — same features, same safety pipeline, unlimited endpoints and users. The difference is the AI models available and how you pay. Starter and Professional include AI usage at a flat rate. Enterprise has a lower base price with metered AI usage, plus the option to bring your own model via MCP.
Aorka uses Anthropic's Claude by default. Starter gets Haiku and Sonnet. Professional gets Sonnet and Opus. Enterprise customers can choose between Claude, GPT, and Gemini — or bring their own model via MCP.
No. Aorka includes a library of thousands of parameterized scripts — every one security-evaluated and scored by real execution history. When a script succeeds, its score rises. When it fails, it drops. You can see what works before you run it. The library grows constantly as new solutions are added, and every script is searchable by describing the problem in plain English.
Enterprise tier includes MCP server access. Claude Code, Codex CLI, Gemini CLI, and any MCP-compatible tool can connect directly to your Aorka instance with full safety pipeline enforcement.
No. Every command passes through a three-layer safety pipeline: regex command filter, AI risk evaluation, and human approval. Dangerous operations are blocked outright — there is no admin override. You approve every system change before it runs.
Your data is tenant-isolated at every layer. Facts, understanding, credentials, and conversations are scoped to your organization and stored on our infrastructure — nothing is stored with Anthropic, OpenAI, Google, or any AI provider. AI requests are stateless API calls. Your data is never used to train models.
No. Agents initiate outbound WebSocket connections only. No inbound rules, no VPN, no port forwarding. If the machine can reach the internet over HTTPS, it can run Aorka.
Agents are packaged as a standard Windows MSI. Deploy through GPO, Intune, NinjaRMM, JumpCloud, or anything else that can push an MSI. You can also push directly from the Aorka console or run a one-line PowerShell installer.
The agent currently supports Windows (Server and Desktop). The platform also integrates with FortiGate network devices and Microsoft 365 environments.